HomePod mini streams randomly stopping

Seeing lots of versions of this question so adding another voice to the mix.


I stream radio stations on my HomePod mini (request via Siri). For 2-3 years, everything has been perfect - for 8-10 hours per day. As of a couple of weeks ago, streams are stopping randomly or skipping. Streams are all through Apple Music. It is incredibly annoying.


  • My wifi unit is replaced every 2-3 years. Last replacement was a few months ago.
  • HomePod mini is showing full-bar wifi strength, using same 5GHz band and SSID as always.
  • HomePod has not been moved.
  • Wifi has not been moved.
  • No interruptions on multiple other devices such as cameras, robots, switches, etc.
  • HomePod is updated frequently - currently at 18.4.1.
  • Have power cycled HomePod.
  • Have factory reset and re-added HomePod to HomeKit.
  • Power cycled several more times.
  • iPhone placed next to HomePod shows same full-bar wifi strength on same 5GHz band.
  • Internet connection is 1GB fiber and shows no interruptions in service to any other devices or streams.
  • Internet connection consistently tests at 800MB/s+ both up and down.


Asking Siri to play the same station again gets it playing again. But for a random length of time, maybe one minute or five mites or 20 minutes or maybe an hour but that's it. Then silence and have to ask for station again.


So it's not a wifi or connectivity problem and it's not a software update problem.


Seems like I have tried every possible suggestion from everywhere - because this is so incredibly annoying.


If it's been suggested before here or elsewhere or an AI, I can tell you it doesn't work.


What to do? I did not have this problem with 18.2 or whatever other versions folks had throughout the years with the same problem. Started with 18.4 for me it seems.

HomePod mini, 18

Posted on Apr 23, 2025 8:28 AM

Reply
9 replies

May 1, 2025 6:48 AM in response to jareinertson

Siri will announce who the underlying stream provider is before playing the stream. A station delivered by Audacy has been working perfectly for me for the past week. Stations delivered by iHeartRadio and TuneIn still have issues.


I alerted the "Program Director" of one of the stations that "iHeartRadio seems to be dropping your stream." In the reply, it turns out the Program Director is apparently a Vice President for iHeartRadio according to the signature - his suggestion was to use the iHeartRadio app. I get it but doing that involves a lot more steps than "hey Siri, play <station digits and callname>." And, ultimately, I'm going to take the path of least resistance and just find a similar station on Audacy.


For further telemetry, I am located in central Illinois...if that matters for whatever datacenter might be serving this area.

Apr 30, 2025 11:57 PM in response to SuperSpatula

We have a Homepod 2, 2 Mini stereo pairs and 2 Mini singles in our home. All are currently v18.4.1 . We use Apple Music for streaming music. I have reported music stops and music synchronization issues to Apple starting with v17.x . I was contacted by Apple support and numerous support calls and diagnostic data capture steps were completed. As of v18.4.1, the synchronization issues are still not resolved, I think they have lessened some but the issues still occur on a daily basis, usually within 1-2 hours. The music stops have also lessened and may occur once a day. I can only hope that eventually these are resolved. Sorry but your situation seems much more extreme then mine. I wish I had a suggestion.

May 1, 2025 12:00 PM in response to jareinertson

I have something that may be a fix for you. For some time I’ve had Apple Music stopping or starting new streams I didn’t ask for. I have three HomePods and a HomePod original on a Linksys mesh network. I tried rebooting, resetting, fiddling with settings on the Linksys router (such as client steering, etc.), etc. Nothing worked. I finally traced it to the HomePod and Minis being set to listen for either “Hey Siri” or “Siri”. When I changed this to using only “Hey Siri”, the problems went away. I can only guess that the HomePods were listening to each other, or perhaps to a person speaking in one of the rooms in which they reside, getting triggered to listen for instructions by something that sounded a little like “Siri”, and then trying to do something with what it heard. There may be other causes of random behavior of Apple Music and other kinds of fixes, but this simple change fixed everything for me. I hope this helps.

May 1, 2025 12:01 PM in response to SuperSpatula

I have something that may be a fix for you. For some time I’ve had Apple Music stopping or starting new streams I didn’t ask for. I have three HomePods and a HomePod original on a Linksys mesh network. I tried rebooting, resetting, fiddling with settings on the Linksys router (such as client steering, etc.), etc. Nothing worked. I finally traced it to the HomePod and Minis being set to listen for either “Hey Siri” or “Siri”. When I changed this to using only “Hey Siri”, the problems went away. I can only guess that the HomePods were listening to each other, or perhaps to a person speaking in one of the rooms in which they reside, getting triggered to listen for instructions by something that sounded a little like “Siri”, and then trying to do something with what it heard. There may be other causes of random behavior of Apple Music and other kinds of fixes, but this simple change fixed everything for me. I hope this helps.

May 1, 2025 11:19 PM in response to Steamboatman

We have also experienced an issue when enabling the additional "Siri" option. We have found that some words starting with S can often trigger a response from Siri. Such as calling "Hey Sweetie" to my wife will trigger Siri. There are others I can't remember at the moment. While i prefer the ability to trigger Siri by just using "Siri", we experience too many false triggers and have gone back to using the "Hey Siri" only option. I can imagine other users who have enabled the "Siri" only option could experience unexpected actions because of the unintended triggering of Siri.

May 2, 2025 8:03 AM in response to Steamboatman

Greatly appreciate the interesting suggestion! I wondered about something like this also but Siri never responds like it doesn't understand what may have been a false prompt generated from the stream or otherwise so I kind of ruled that out. However, I did find this setting and set it to "Hey, Siri" only. After a couple of hours this morning, it didn't seem to change things for me...4 stops and 2 skips.


Back to an Audacy-sourced channel and smooth sailing again.


I would recommend searching Audacy.com for a station (admittedly, their site search kinda sucks) and ask Siri for one of those stations until whatever this is between iHeartRadio, TuneIn and Apple Music gets sorted out...at least from whatever datacenter is serving my location.

May 2, 2025 8:09 AM in response to jareinertson

From what I can tell, it is the underlying provider to Apple Music. It appears stations are using either iHeartRadio, TuneIn or Audacy to stream their station. It appears that Apple Music picks streams up from those sources and re-streams them from the Apple Music service.


My findings are that iHeartRadio and TuneIn are the providers that are dropping streams or skipping whereas Audacy-sourced stations have no issues. My thought is that it is iHeartRadio and TuneIn that are the problems, not Apple Music.

HomePod mini streams randomly stopping

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.