Is it normal to receive a credit memo after doing a trade in via finance?
I’ve just had an email through saying I’ve received a credit memo for £270 and this invoice amount will be returned to me by Apple. Is this normal? I don’t remember having this last time I traded in a phone.
iPhone 16e, iOS 18
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Without looking at the credit memo no one here can say with certainty whether the email that you have received is legit.
At least provide the email ID from where you received the email.
Please note that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, invoices, or any identifiable location information if you are sharing a map.
EMEA_Invoicing@email.apple.com
this is the email address received.
But I’m still wondering whether you get this type of email when trading in via finance?
I’ve received a credit memo but I’m not sure why?
