Can I receive a refund in Apple Cash if my identity is not confirmed?

I recently bought something but got a refund for it, I payed with apple cash. Then my identity needed to he proven, which means i cant receive money, or request money, am i still able to receive the money?


[Edited by Moderator]

Posted on Jun 5, 2025 3:26 PM

Reply
1 reply

Jun 5, 2025 5:07 PM in response to Manny_mel

We’re not Apple Support. The absolute best we can say is maybe. It will boil down to if your account is restricted or locked.


Funds in a locked account aren’t going anywhere for 6 to 24 months in most states. If the account is restricted, funds can only be transferred out and only to the bank account associated with your Apple Cash Account.

Can I receive a refund in Apple Cash if my identity is not confirmed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.