I have bought airpod pro 2 on 15-3-2025, now have a issue on left earbud so checked the warranty and its saying it has already expired, on 24 november 2024.
[Re-Titled by Moderator]
Original Title: New air pod pro 2 expired warranty
AirPods Pro (2nd generation)
Where did you buy them, exactly?
Sounds like you purchased a used / gray market product from an unauthorized reseller.
Where did you buy them, exactly?
Sounds like you purchased a used / gray market product from an unauthorized reseller.
Yeah i have contacted the shop and they said like phone, airpod dont get automatically update the purchase date so that’s why the issue is occurring, they have asked me to come with invoice and airpod so the apple agent will update it manually, then i am good to go, hopefully it get resolved.
Hi,
Unfortunately, it appears that the place from which you purchased them didn't sell you the correct product and may have scammed you. To prevent this, buy your AirPods from an Apple Authorized Reseller. To contact Apple about this issue, you can call 1-800-MY-APPLE (1-800-692-7753) or go to Official Apple Support.
Good Luck!
Sorry, that's nowhere near specific enough.
The most likely explanation is that you purchased a gray market product.
The warranty clock started ticking the day they were originally sold by Apple or an authorized retailer.
Those were originally sold in November of 2023.
Sorry. You have no warranty.
If you're unhappy about that, return them to wherever you got them and get your money back.
You should contact the official Apple Support about that, they can look into your personal data.
Contact Apple Support - Apple Support
Updated the purchase date also, still showing the expired warranty. Not able to contact any customer care. Site is not working well.
Please answer the question. Where, EXACTLY, did you purchase them?
changing purchase date cannot bypass the fact that these appear to have been first activated on 25 November 2023.
Its in India.
How do I fix my AirPod Pro 2 when the warranty is expired?
