I have been using an iPad for a long time, transferring PDFs from my windows laptop to it via iTunes. I now have a new iPad (cloned from the old one) and iTunes cannot see it and I cannot find out how to get iTunes to see it.
Windows, Windows 10
Thanks for your reply. The iPad Air is connected to my laptop via a USB cable and the icon is not appearing at the top of the iTunes screen as it always did with the old iPad when it was connected that way. The device manager on the laptop can’t see the iPad either and I have had no messages saying “do you trust this device”, either on the laptop or the iPad. So I’m stuck!
Musotuner wrote:
Thanks for your reply. The iPad Air is connected to my laptop via a USB cable and the icon is not appearing at the top of the iTunes screen as it always did with the old iPad when it was connected that way. The device manager on the laptop can’t see the iPad either and I have had no messages saying “do you trust this device”, either on the laptop or the iPad. So I’m stuck!
Assuming you don't have any of the other Apple apps installed, try Turingtest's user tip linked in his reply.
If you do have any of the Apple Apps installed, then you either need to download the Devices App, or remove the other apps to return iTunes to its previous functional state.
Many thanks for the suggestions. At my advanced age I’m not sure I’m going to be able to understand it sufficiently well to succeed, but I will have a go later today. However my daughter suggested I transfer the files via the cloud, and although that seemed to be more awkward than using iTunes it did work. Many thanks for the help though as it will be good to be able to get the iPad hooked up to the laptop. I very much appreciate your comments.
How is the iPad connected to the Windows Laptop exactly?
Are you using any of the other Apple apps for Windows, like the Music App? or Tv App?
Does a small iPad icon not appear at the top of iTunes?
Itunes not seeing iPad from windows laptops
