Re: 'Something went wrong' error : This is the message popping in when I am trying to log in Apple Business Connect from my laptop or iphone. I am able to verify the 2 factor authentication but keep getting this message. This is happening all day
Am no business expert, am an Apple user, like yourself, as we all are in this Community
We do not know which laptop or iPhone model, and which version of MacOS / iOS / Windows etc. you are using for connecting, and which browser you use. These factors may affect your ability to connect.
. ✽ Eg: Overview of Apple Business Connect - Apple Support lists supported browsers.
✽ Updating your OS version (NB: remember to back-up data first if updating) may help avoid problems.
or
✽ If already updated to newest compatible OS version:
Restarting your laptop / iPhone may help / re-establishh a connection, (NB: We don't know whether you have connected in the past, or if this is a new connection)
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More Trouble-shooting if needed:
✽ You may want to check whether Apple Business Connect is available in your country or region:
Availability of Apple programs and payment methods for education and business - Apple Support
✽ Manage company details in Apple Business Connect – Apple Support (AU)
Eg: says: "If you’re not already signed in to Apple Business Connect,
sign in with a user who has the role of Administrator."
✽ Apple’s System Status page lists Apple Business Manager and Apple Business Essentials yet not Apple Business Connect (A green dot indicates connection is available): Apple - Support - System Status
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More info. / Support / Contact options etc.
✽ There are contact options: Business Manager Support : Business - Official Apple Support
✽ Business Connect: Website: Business - Business Connect - Apple
✽ Resource: User Guide: Apple Business Connect User Guide – Apple Support (AU)