iphone will not stay connected to my itunes windows 10

Question

jjackiejay Author

Level 1

6 points

iphone will not stay connected to my itunes windows 10

Over the past few months I've had an awful time connecting my iphone to itunes.

It will connect and in 10 of 15 seconds drop from itunes. I have iphone 12 pro with a huge

itunes library and can't download songs or playlists to my iphone.

I've tried all the listed steps to help with this error and nothing seems to help the issue.

Please help with any tips or fixes. I am desperate to add music to my iphone!!!

iPhone 12 Pro, iOS 18

Posted on May 23, 2025 4:49 AM

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Answer 1

the fiend

Level 7

23,286 points

May 25, 2025 11:53 AM in response to jjackiejay

If you are using a cable connection, make sure that the cable is still working correctly:

With your computer's sound turned on, do you hear the Windows disconnect tone as the phone drops from iTunes?
Look for signs of damage to the cable, that indicates that there may be a problem with the cable.
Try another cable if you have that option.

An option may be to try and create a wireless connection between your PC and the phone, which will allow you to Sync wirelessly in the future. However, you will have to consider charging with a cable.

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Answer 2

jjackiejay Author

Level 1

6 points

May 25, 2025 5:56 PM in response to the fiend

Thank You for the reply. I’ve swapped the cables out and always had trouble with the phone to PC staying connected but it’s never been this bad.

Is it possible to give me some insight on the connection idea you had?

Thank You

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