Unable to reset HomePod mini 18.5

Question

Level 1

4 points

Hi there, have 2 HPM. Separate rooms.

One stopped working. I’ve spent days trying to reset it as it would red light spin but not 3 reset bongs. Don’t have a MAC, tried a mates iPad.

Was about to throw it at a wall, but decided to try again as I had a spare few hours….

Finally, I managed to get it reset, an immediate update was downloaded 18.5 and it tried to install but no joy.

and now the other HPM that was working…. Won’t.

I’ve done everything I can find, but the pods just won’t get through to the reset “bongs” stage.

Don’t even need to press the top (which has been cleaned), they just keep circling, then saying they’re resetting but don’t.

They’re several years old and of course out of warranty.

Any ideas please, her voice is driving me up the wall….. and I really don’t have the time or patience to keep trying. 🤦‍♂️

[Re-Titled by Moderator]

HomePod mini

Posted on May 13, 2025 6:36 AM

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Answer 1

Level 8

37,082 points

Please ensure you are doing it correctly by counting slowly to 10, twice as instructed below.

Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
Wait 10 seconds, then touch and hold your finger to the top of HomePod.
The white spinning light will turn red. Keep your finger down.
Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.

After you reset HomePod, you can set up HomePod again.

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