What is "ShortcutsActions" and why is it accessing contacts on my iPhone?

What is “ShortcutsActions” and why is it accessing my contacts so much? I’ve never seen it in my privacy report before ? Anyone else have this in their privacy report?




















[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Apr 28, 2025 5:36 PM

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Question marked as Top-ranking reply

Posted on May 19, 2025 3:52 AM

What steps can be taken to secure a phone/Apple ID if Shortcutsactions is repeatedly accessing contacts but the app is not on the phone (I am fully aware of how to check) and no shortcuts have ever been created?


I’m grateful for everyone supporting the community, but the “that’s not possible / it’s something you did / that’s expected behavior” party lines for all things security-related are unhelpful and, often, demonstrably false.


Shortcuts has already had a high-severity exploit. Concerning issues for multiple users are arising again.


Is there practical advice for confirming a compromise or involving Apple to do so?

39 replies

May 19, 2025 7:50 PM in response to Lawrence Finch

I’m sorry but I have a hard time trusting anything you say. You keep saying it’s not a security issue but I have several trusted sources (including apple support) stating that these issues are NOT normal and highly uncommon. I would appreciate it if you would do your research before, in so many words, commenting “it’s fine just ignore it.” You have given no real advice here.

May 20, 2025 7:14 AM in response to Carking2013

Hello everyone


no expert on this specific topic or ios related security but due to my general experience with other security related incidents i would recommend those wo are affected or interested or concerned these steps:


  1. Look in the files App, there is maybe local on your IPhone or in the cloud a shortcuts folder that could contain files related with your problem. (That doesn’t mean there is a virus.shortcut file but maybe some old stuff you forgot about that explains the behavior)
  2. Check if the shortcuts app also shows up on your battery usage and or screen time.
  3. if it is possible for you (you don’t have to be an expert but you should have some experience in the field)keep an eye on the network traffic of the device in your wifi network, maybe you can find some suspicious activity or addresses in the traffic. But no guarantee here either.
  4. don’t listen to me and don’t freak out, give the real experts time to do there job.And remember just because it could be doesn't mean it is.



greetings Wayne


May 17, 2025 6:36 PM in response to Macld

I know right? Not sure why they would suggest doing a factory restore as that would just put the app on my phone again…

Im currently having much bigger issues though. My clock app is accessing my media files according to my privacy report and I never gave it that permission and that’s not even a listed permission under clock settings. iPhones aren’t as secure as everyone says they are that’s for sure.

What is "ShortcutsActions" and why is it accessing contacts on my iPhone?

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