Why can't my Mac Studio connect to the internet via Ethernet?

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Level 1

9 points

Why can't my Mac Studio connect to the internet via Ethernet?

I just got a Mac Studio M4 Max, after backing up the files from the old computer I connected it to the ethernet/internet but is not accessing the web.

In the network window ethernet is “connected” and green, but I can’t access the web.

I use a switch in order to have the computer, printers and pc connected, tried direct connection from the router, but it’s the same.

When I connect it to the old Mini it works perfectly.

[Re-Titled by Moderator]

Mac Studio

Posted on Apr 11, 2025 6:48 AM

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Answer 1

Apr 11, 2025 7:30 AM in response to Logan_VII

Launch a browser and enter this easy to remember all-numeric IP address:

1.1.1.1

in the address bar, and press return.

If you get the CloudFlare** splash page, your internet is working, but DNS lookup may not be working.

**CloudFlare is NOT part of the solution, they just own the easiest to remember all-numeric IP Address.

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Answer 2

Apr 11, 2025 5:10 PM in response to Logan_VII

The Mac Studio M4 Max only supports Ethernet connections at least 1 Gigabit speeds. This requires cables with all eight conductors in the cables, and wired properly. Four-conductor ethernet cables are useless, and any Router or Switch you connect to DIRECTLY must be Gigabit Ethernet capable.

That said, I would not expect to see status 'Connected' if these were defective. Do you also have a valid local IP address, and a Router IP address showing in the Ethernet status pane?

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Answer 3

Apr 11, 2025 5:17 PM in response to Logan_VII

How were the files transferred from old to new Mac? Using Migration Assistant after the macOS install, or transferred using Setup Assistant during the install, or transferred manually or using some other means?

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