Why won't my iPod connect to Mac after macOS Sequoia update?

I have two older iPod models (a Classic 5th gen and a Nano gen 3). Both worked fine under Sonoma running on my Mac mini M1. (including sync to the Music app).


Since the Sequoia upgrade, they will not connect to my Mac via USB. The Finder will recognize the device, but states that the device could not be read, and that I should click "Restore" to restore the device to factory settings. Unfortunately, the attempt to factory restore the iPod doesn't work either.


Anyone else seeing this issue? I hate to have to keep an older Mac around just to sync these devices.



[Re-Titled by Moderator]

Posted on Feb 19, 2025 8:34 PM

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Posted on Feb 20, 2025 2:21 PM

Yes, I know these devices are old. But they worked fine until Sequoia. Sequoia evidently still has the features in both the Finder and the and the Music app to recognize those devices. Something changed, though, that prevents these features from reading the devices. If Apple was going to remove support for these devices, then they should have removed those iPod features and made a note. I suspect though that some other change has been made (security related, perhaps) that wasn't regression tested. (they did this once before -- in Ventura, I think -- where iPod connectivity was lost, but returned in a subsequent update).


Yes, I know that these devices don't owe me anything. We can discuss how relevant they are. I would submit, though that they're more usable as digital music players than the other technologies that you reference that have been obsoleted. (but in case you haven't noticed, vinyl LPs are making a comeback - they have sonic advantages over the "over-processed and compressed" digital music formats we see today).


But the iPod is still a very usable digital music player It's still compatible with digital audio formats available from almost every source (such as MP3 and AAC format). It has the advantage of being a totally stand-alone device, not requiring cellular or network connectivity. That means they can be used almost anywhere. Sync music, plug in speakers or headphones, and listen away.


They also provide an alternative to using a smartphone as a player. I don't have to worry about battery drain or storage space on my phone just to play music.


41 replies
Question marked as Top-ranking reply

Feb 20, 2025 2:21 PM in response to James Brickley

Yes, I know these devices are old. But they worked fine until Sequoia. Sequoia evidently still has the features in both the Finder and the and the Music app to recognize those devices. Something changed, though, that prevents these features from reading the devices. If Apple was going to remove support for these devices, then they should have removed those iPod features and made a note. I suspect though that some other change has been made (security related, perhaps) that wasn't regression tested. (they did this once before -- in Ventura, I think -- where iPod connectivity was lost, but returned in a subsequent update).


Yes, I know that these devices don't owe me anything. We can discuss how relevant they are. I would submit, though that they're more usable as digital music players than the other technologies that you reference that have been obsoleted. (but in case you haven't noticed, vinyl LPs are making a comeback - they have sonic advantages over the "over-processed and compressed" digital music formats we see today).


But the iPod is still a very usable digital music player It's still compatible with digital audio formats available from almost every source (such as MP3 and AAC format). It has the advantage of being a totally stand-alone device, not requiring cellular or network connectivity. That means they can be used almost anywhere. Sync music, plug in speakers or headphones, and listen away.


They also provide an alternative to using a smartphone as a player. I don't have to worry about battery drain or storage space on my phone just to play music.


May 13, 2025 1:08 PM in response to PERockwell

Just upgraded to 15.5 last night and my iPod Mini still gets "failed to recognize" error after spinning for 2 mins.

For what it's worth, I am able to sync with other USB connected iPods on the mac (a stock 1st gen Mini and a 1st gen Nano). The issue is with my "daily driver" which is a 1st gen Mini that I pulled the 4GB HDD out of years ago and replaced with a 64GB SD card. I don't know why it is any different and all the iPod_Control files are sane and are not corrupt so something changed in the AMPDeviceDiscoveryAgent or AMPLibraryAgent, Finder, or whatever does the communications. Other than that, battery is good, SD card passes block-level fsck, and using as a storage device has zero issues.


Why do I use a 20 year old iPod? For starters, the interface / UI is far more intuitive and easy to use than the phone. It fits perfectly in my hand versus the iPhone. I can skip, pause, change volume in my pocket without having to look at it (and fall into a pothole or walk into traffic). Wired headphones don't need charging and don't cut out when in high traffic areas like a train station and several dozen bluetooth devices are competing for bandwidth. And yes, I've replaced the battery 3 times over the years :-)

Mar 11, 2025 9:12 PM in response to James Brickley

The main use for an older iPod in 2025 is the same as it would have been in 2001, playing music.


Primarily, playing my music. Not the music on someone else's computer through a cloud service. Not whichever version of the track Apple wants to supply today instead of the track I purchased on iTunes in 2004.


There are in fact people out there who are sick of paying the same price as buying an album every month, and finding that their "favorites" will "randomly" vanish from "library" if not played often enough. People tired of saving a playlist with 100 carefully curated tracks, only to open it five years later and see that it mysteriously contains now only 30 of those tracks.


These are things that don't happen with a "plain old fashioned iPod."

Mar 31, 2025 6:41 PM in response to apple__username

I use a new, licensed, iPod classic as part of my live performance setup ... Playing break music between sets. Yes, I'm old. 77 currently and I still perform as a single or duo act (with a Lady singer). I have been a full time, professional guitarist and singer for over 50 years. Mostly in the Northern Nevada casino scene. I use backing tracks that I create in my own studio, and my current studio setup is quite up to date. I've been using Macs since 1992, starting with OS6. My current rig is a 2023 MacBook Pro, with the M3 chip, 2 TB storage, 36G RAM, and I currently own and use Reason 13 as my DAW software. (if you wish to hear or view my work, go to rfrankjones.com) I'm trying to update my iPod contents to add the new tracks I'm using for part of my live act, aside from my performance tracks. I have just given in to moving up from Sonoma to Sequoia, and this with not being able to make the iPod work with Sequoia has totally destroyed the iPod. Sonoma worked fine ... you people at Apple have completely forgotten the Purpose of Macintosh computers starting with OSX. We were always able to set up and work our desktops to suit our personal wishes and styles.


[Edited by Moderator]

May 13, 2025 1:22 PM in response to PERockwell

Sequoia 15.5 seems to have changed things (somewhat for the better).


I initially connected my iPod and it had indicated that it was still unable to read the device. I then got the screen where it offered to restore the software on the device. I chose that option.


This time, I received a dialog asking permission for an macOS background service to restore the iPod (I think it was the AMPDeviceDiscoveryAgent). This time the iPod got wiped, but after the wipe, the device is properly recognized when connected and disconnected. (I also was able to disable the ability to use this device for disk storage the first time that the device was properly recognized).


I tried this on a second old iPod nano. This device no longer had problems being recognized. The content I'd had on the nano was still there.


And I just tried it on an old iPod Shuffle that didn't work before. Now is recognized as it was before. Content still there.


I'm wondering if that dialog asking for permissions may be the thing that got things working...

May 31, 2025 9:48 AM in response to PERockwell

Additional note: managed to get to the "restore iPod" screen by erasing the disk in Disk Utility, but it never finished the process, and the device manager gets stuck and I have to manually go into Activity Monitor to quit. I'm giving up until the next OS update. Hopefully I didn't completely break the iPod so when this is fixed I can use it again, haha.

Mar 15, 2025 5:55 PM in response to PERockwell

I am also having this issue with my iPod 3rd gen after installing Sequoia where it does not show in Apple Music.

It seems it will sync the iPod just once after a laborious restart but then will not recognize it - that is not good. My music library and iPod are the major reason I have my Mac Mini so I am very interested in the solution. It seems like an issue that can be fixed - if Apple focuses on fixing it.

Mar 25, 2025 4:48 AM in response to PERockwell

It can be done. Start the restore process. When it looks like the iPod has given up restart your Mac with the iPod still plugged in. After restart do not unmount the iPod disk on the desktop. Open the Music.app and you should be right to go. Uncheck the "Enable Disk Use" & "Manually manage ..." It probably won't make any difference the iPod disk will still mount but yer whatever.

Mar 31, 2025 7:05 PM in response to R. Frank Jones

Frank It can be done. Start the restore process. When it looks like the iPod has given up restart your Mac with the iPod still plugged in. After restart do not unmount the iPod disk on the desktop. Open the Music.app and you should be right to go. Uncheck the "Enable Disk Use" & "Manually manage ..." It probably won't make any difference the iPod disk will still mount but yer whatever.

Apr 9, 2025 6:44 AM in response to R. Frank Jones

I eventually got my 2nd Generation iPod Nano connecting to Sequoia 15.4. I can relax with my tunes with my old case & lanyard. Occasionally, someone notices I'm putting an old device to good use.

But, you're using your iPod professionally. A current iPhone will be more reliable. Just be sure to put it into airplane mode when using it on the job. Low power mode will help the batter last longer.

You can still have fun with your iPod offstage!

Apr 29, 2025 7:17 AM in response to PERockwell

For what it's worth - and I recognize this isn't viable for everyone - I found a foolproof workaround and have tested it on a handful of iPods: An older Mac.


At this point in time, you can get an 11" MacBook Air or 2014 or older Mac Mini for under $100 pretty easily, and apart from being potentially limited in internal storage, any machine like that - basically running older Mac OS of Catalina or earlier - will reliably maintain any iPod and iTunes Library. They run "actual iTunes" and essentially work entirely as originally designed. They won't work with newer iPhone, as far as I can tell, but my High Sierra Mac Mini connects smoothly with any iPod I can throw at it.


This is kind of a classic tech conundrum and you'll see a lot of greybeard IT guys and various kinds of organizations do it this way: keep on hand one or two machines of certain vintages to perform maintenance tasks on other devices that have been dropped by newer OSes or other software. I also keep Windows 10 and Windows XP laptops on a shelf for the blue moons when those are needed for something like decrypting an old CD. The older Macs can open things like Aperture libraries and even recover files from old versions of iMovie.

May 7, 2025 9:26 AM in response to PERockwell

I was syncing my ipod 4th gen up until two weeks ago and now suddenly it says 'The selected device could not be found'!


Where are you guys finding any 'restore' function? I can't click on anything, it's greyed out and it's just spinning until I get that error message.


I have a brand new 30pin to USB cable...


Edit: and by the way it works fine as a hard disk, and shows up in the sidebar both as a hard disk and ipod but it's only the syncing music that does not work...


I really hope this can be fixed!!!

May 31, 2025 8:21 AM in response to PERockwell

Having the same problem as everyone else, figured I'd give an update re: what the situation is now that I've updated to Sequoia 15.5.


It seems to have helped; it's now recognizing that there's an iPod attached, the name of it, how much memory it has, etc; I can also look at the folders (including hidden folders with all the music in them).


However, the "sync" management page says it cannot find the device, so I can't add music.

Why won't my iPod connect to Mac after macOS Sequoia update?

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